The IT Partner Helping West Michigan Build for What’s Next

Serving Businesses & Organizations

Weekly Customer Satisfaction

Integrated Cybersecurity and IT, Built Around Your Business

TotalCare™ Managed IT

Keep your business technology moving very hour, every day.

  • Proactive services and unlimited remote helpdesk from our US based team
  • Up to 80% reduction in recurring IT issues after onboarding
  • 98% end-user satisfaction measured weekly

SmartSecure™ Managed Cybersecurity

Protection that never sleeps.

  • 24/7 threat detection and real-time response
  • Continuous vulnerability scanning
  • Quarterly cybersecurity reviews with certified specialists
  • 90%+ reduction in risk and impact of critical security incidents among clients after onboarding

Vigilance Compliance & Consulting

From audit-ready to ahead of the curve.

  • Align IT policies with compliance requirements
  • Reduce audit complexity and simplify execution
  • Security documentation and POA&M remediation
  • Backed by Preferred’s CMMC II readiness expertise